TelusCare Solutions (“we” or “us” or “our”)
respects the privacy of our users (“user” or “you”). This Privacy Policy
explains how we collect, use, disclose, and safeguard your information when you
visit our website www.teluscare.com and our mobile application, including any
other media form, media channel, mobile website, or mobile application related
or connected thereto (collectively, the “Site”). Please read this privacy
policy carefully. Your privacy is important to
us. It is our policy to respect your privacy regarding any information we may
collect from you across our website, www.teluscare.com, and any other sites we
own and operate as above mentioned. If you do not agree with the terms
of this privacy policy, please do not access the site.
We reserve the right to make changes to this
Privacy Policy at any time and for any reason. We will alert you about any
changes by updating the “Last Updated” date of this Privacy Policy. Any changes
or modifications will be effective immediately upon posting the updated Privacy
Policy on the Site, and you waive the right to receive specific notice of each
such change or modification.
You are encouraged to periodically review this
Privacy Policy to stay informed of updates. You will be deemed to have been
made aware of, will be subject to, and will be deemed to have accepted the
changes in any revised Privacy Policy by your continued use of the Site after
the date such revised Privacy Policy is posted.
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your
that you voluntarily give to us when you register with the Site or our mobile application, or when you choose to participate in various activities related to the Site and our mobile application, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site and our mobile application.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. If you are using our mobile application, this information may also include your device name and type, your operating system, your phone number, your country, your likes and replies to a post, and other interactions with the application and other users via server log files, as well as any other information you choose to provide.
Financial Data
Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site or our mobile application. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, telr.com, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
Facebook Permissions
The Site and our mobile application may by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.
Data from Social Networks
User information from social networking sites, such as myHistoria, Facebook, Instagram, Pinterest, Twitter, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. If you are using our mobile application, this information may also include the contact information of anyone you invite to use and/or join our mobile application.
Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
Third-Party Data
Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.
Data from Contests, Giveaways, and Surveys
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
Mobile Application Information
If you connect using our mobile application:
>The Site and our mobile application may contain
links to third-party websites and applications of interest, including
advertisements and external services that are not affiliated with us. Once you
have used these links to leave the Site or our mobile application, any
information you provide to these third parties is not covered by this Privacy
Policy, and we cannot guarantee the safety and privacy of your information.
Before visiting and providing any information to any third-party websites, you
should inform yourself of the privacy policies and practices (if any) of the
third party responsible for that website, and should take those steps necessary
to, in your discretion, protect the privacy of your information. We are not
responsible for the content or privacy and security practices and policies of
any third parties, including other sites, services or applications that may be
linked to or from the Site or our mobile application.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or our mobile application to:
In this agreement unless the
context indicates otherwise: This Portal or Website means this website; “You
and Your or Customer” means the person using this website (or a person
receiving insurance advice from Brokers or Insurance Companies);
“Participating Insurer” means an insurer whose insurance policy quotes are
included on this website; “A Product” is an insurance product sold on the
Portal;
“Broker” means an intermediary companies organized and existing under the laws of
UAE and Insurance Authority of UAE, with its principal place of business
located at different locations within UAE;
“Insurance Company “means a
company or its authorized agent who organized and existing under the Laws of
UAE, with its principal place of business located at different locations within
UAE;
“Policy” means any insurance
policy available through this platform;
“Purchaser” means any person or company, jointly and severally, who are
purchasing insurance products through this platform;
About
us and our Service>
We are a provider of an
independent and online insurance products that has been designed to save your
time and money. We compare insurance products from a range of insurers with
help of Brokers or Insurance Companies. With Teluscare, you will find
competitive quotes for insurance products as well as the information you need
to make an informed choice on which policy best suits your needs.
This internet Portal is a
channel of communication between potential buyers of insurance Policies and
sellers who are Participating Insurers.
This Portal contains factual
information on policies and we do not provide insurance or financial or other
advice of any kind in relation to any Product that is displayed on this Portal,
nor do we recommend or endorse any Product as suitable for you. The choice is
for you alone to make based on the factual information displayed and found in
the Insurance Product documentation provided by the Insurance companies.
If you are in any doubt as to
the suitability or adequacy of any Product to purchase via this Portal you
should seek advice from an insurance broker, investment adviser or other
professional.
We charge a policy
administration fee above and beyond the price charged by the Participating Insurer:
AED 25 fee for policies
costing up to AED 1000
AED 50 fee for policies
costing over AED 1000 and up to AED 1750
AED 75 fee for policies
costing over AED 1750 and up to AED 2750
AED 100 fee for policies
costing over AED 2750 and up to AED 4500
>These terms and conditions
constitute a legal agreement entered into between the Purchaser and the
Broker/Insurance Company and shall apply to any purchase of insurance products
made through this platform.
>Sites Visitors are encouraged
frequently to visit these sections in order to be updated on changes to the
Portal because time to time our Portal policies and these Terms and Conditions
may be changed or updated to meet applicable requirements and standards or for
commercial reasons. We will post the amended version on the Portal and they
will apply to any transaction or use of the Portal from the date of them being
posted. However new terms and conditions will not apply to transactions
undertaken and fulfilled in their entirety before their posting in amended
form.
>If you are purchasing an
insurance Policy through this website you should also read the terms and
conditions of the Participating Insurer (Products and Quote Draft) which is
selling the Policy to you and which will be contained in the Draft Policy on
the Quote Page. Those Insurer’s Terms and Conditions will exclusively govern
the terms of the transaction between you and the Participating Insurer
concerned. These Portal Terms and Conditions govern your use of the Portal.
>By accepting this agreement,
the Purchaser agrees having also accepted >www.teluscare.com>, Website >Terms & Conditions> and >Privacy Policy>, it being specified that
neither Teluscare.com nor any of its owners, officers, employees or agents are
participants in this agreement, nor shall they bear any liability whatsoever
with respect to this agreement.
TERMS & CONDITIONS
Updated on: 18 December 2020
>The use of this website (or our mobile app) (or
our mobile app) and services on this website (or our mobile app) provided by
TelusCare Solutions (hereinafter referred to as "TelusCare") are
subject to the following Terms & Conditions (hereinafter the "Terms of
Service"), all parts and sub-parts of which are specifically incorporated
by reference here together with the Privacy Policy. Following are the Terms of
Service governing your use of www.teluscare.com (the "Website"), all
pages on the Website (or our mobile app) and any services provided by or on
this Website or our mobile app ("Services").>
>By using the Website (or our mobile app), you
warrant that you have read and reviewed these Terms of Service and that you agree
to be bound by it. If you do not agree to be bound by these Terms of Service,
please leave the Website (or our mobile app) immediately. TelusCare only agrees
to provide use of this Website (or our mobile app) and Services to you if you
assent to these Terms of Service. Further, based on the Services obtained by a
User, additional terms and conditions in respect of the specific Services may
apply, which shall be deemed an agreement between the Users and TelusCare.>
>The Website (or our mobile app) is an online
store which carries out sale of the following services: Cleaning, Pest Control,
Insurance, Vehicle management, etc. We reserve the right to refuse service or
refuse to sell the products/ services on the Website (or our mobile app) at our
sole discretion to anyone for any reason at any time.>
>TelusCare may provide you with certain
information as a result of your use of the Website (or our mobile app) or
Services. Such information may include, but is not limited to, documentation,
data, or information developed by TelusCare, and other materials which may
assist in your use of the Website (or our mobile app) or Services ("TelusCare
Materials"). Subject to these Terms of Service, TelusCare grants you a
non-exclusive, limited, non-transferable and revocable license to use TelusCare
Materials solely in connection with your use of the Website (or our mobile app)
and Services. TelusCare Materials may not be used for any other purpose and
this license terminates upon your cessation of use of the Website (or our
mobile app) or Services or at the termination of these Terms of Service.>
>You agree not to collect contact information of
other Users from the Website (or our mobile app) or download or copy any
information by means of unsolicited access so as to communicate directly with
them or for any reason whatsoever.>
>You agree that the Website (or our mobile app)
and all Services provided by TelusCare are the property of TelusCare, including
all copyrights, trademarks, trade secrets, patents and other intellectual
property ("TelusCare IP"). You agree that TelusCare owns all right,
title and interest in and to TelusCare IP and that you will not use TelusCare
IP for any unlawful or infringing purpose. You agree not to reproduce or
distribute TelusCare IP in any way, including electronically or via
registration of any new trademarks, trade names, service marks or Uniform
Resource Locators (URLs), without express written permission from TelusCare.>
>a) In order to make the Website (or our mobile
app) and Services available to you, you hereby grant TelusCare a royalty-free,
non-exclusive, worldwide license to copy, display, use, broadcast, transmit and
make derivative works of any content you publish, upload or otherwise make available
to the Website (or our mobile app) ("Your Content"). TelusCare claims
no further proprietary rights in Your Content.>
>As a user of the Website (or our mobile app) or
Services, You may be asked to register with us. When you do so, you will choose
a user identifier, which may be your email address or another term, as well as
a password. You may also provide personal information, including, but not
limited to, your name. You are responsible for ensuring the accuracy of this
information. This identifying information will enable you to use the Website (or
our mobile app) and Services. You must not share such identifying information
with any third party and if you discover that your identifying information has
been compromised, you agree to notify us immediately in writing. Email
notification will suffice. You are responsible for maintaining the safety and
security of your identifying information as well as keeping us apprised of any
changes to your identifying information. The billing information you provide
us, including credit card, billing address and other payment information, is
subject to the same confidentiality and accuracy requirements as the rest of your
identifying information. Providing false or inaccurate information, or using
the Website (or our mobile app) or Services to further fraud or unlawful
activity is grounds for immediate termination of these Terms of Service. TelusCare
reserves the right to refuse service, terminate accounts, or remove or edit
content in its sole discretion.>
>Should you register for any of the paid
Services on this website (or our mobile app) or purchase any product or service
on this website (or our mobile app), you agree to pay us the specific monetary
amounts required for that product or those Services. These monetary amounts
("Fees") will be described to you during your account registration
and/or confirmation process. The final amount required for payment will be
shown/notified to you immediately prior to purchase. Payment for any on-going
Services is billed automatically until you notify us that you would like to
terminate your access to the Services.>
>You agree not to use the Website (or our mobile
app) or Services for any unlawful purpose or any purpose prohibited under this
clause. You agree not to use the Website (or our mobile app) or Services in any
way that could damage the Website (or our mobile app), Services or general
business of TelusCare.>
>a) You further agree not to use the Website (or
our mobile app) or Services:>
>I) To harass, abuse, or threaten others or
otherwise violate any person's legal rights;>
>II) To violate any intellectual property rights
of TelusCare or any third party;>
>III) To upload or otherwise disseminate any
computer viruses or other software that may damage the property of another;>
>IV) To perpetrate any fraud;>
>V) To engage in or create any unlawful
gambling, sweepstakes, or pyramid scheme;>
>VI) To publish or distribute any obscene or
defamatory material;>
>VII) To publish or distribute any material that
incites violence, hate or discrimination towards any group;>
>VIII) To unlawfully gather information about
others.>
>You are prohibited from using the site or its
content: (a) for any unlawful purpose; (b) to solicit others to perform or
participate in any unlawful acts; (c) to infringe on any third party's
intellectual property or proprietary rights, or rights of publicity or privacy,
whether knowingly or unknowingly; (d) to violate any local, federal or
international law, statute, ordinance or regulation; ((e) to harass, abuse,
insult, harm, defame, slander, disparage, intimidate, or discriminate based on
gender, sexual orientation, religion, ethnicity, race, age, national origin, or
disability; (f) to submit false or misleading information or any content which
is defamatory, libelous, threatening, unlawful, harassing, indecent, abusive,
obscene, or lewd and lascivious or pornographic, or exploits minors in any way
or assists in human trafficking or content that would violate rights of
publicity and/or privacy or that would violate any law; (g) to upload or
transmit viruses or any other type of malicious code that will or may be used
in any way that will affect the functionality or operation of the Service or of
any related website (or our mobile app), other websites, or the Internet; (h)
to collect or track the personal information of others; (i) to damage, disable,
overburden, or impair the Website (or our mobile app) or any other party's use
of the Website; (j) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or (k) to interfere with or circumvent
the security features of the Service or any related website, other websites, or
the Internet; (l) to personally threaten or has the effect of personally
threatening other Users. We reserve the right to terminate your use of the
Service or any related website (or our mobile app) for violating any of the
prohibited uses. The Company has the full authority to review all content
posted by Users on the Website (or our mobile app). You acknowledge that the Website
(or our mobile app) is not responsible or liable and does not control the
content of any information that may be posted to the Website (or our mobile
app) by you or other user of the Website and you are solely responsible for the
same. You agree that you shall not upload, post, or transmit any content that you
do not have a right to make available (such as, the intellectual property of
another party).>
>You agree to comply with all applicable laws,
statutes and regulations concerning your use of the Website (or our mobile app)
and further agree that you will not transmit any information, data, text,
files, links, software, chats, communication or other materials that is
abusive, invasive of another's privacy, harassing, defamatory, vulgar, obscene,
unlawful, false, misleading, harmful, threatening, hateful or racially or
otherwise objectionable, including without limitation material of any kind or
nature that encourages conduct that could constitute a criminal offense, give
rise to civil liability or otherwise violate any applicable local, state,
provincial, national, or international law or regulation, or encourage the use
of controlled substances.>
>We may, but have no obligation to, monitor,
edit or remove content that we determine in our sole discretion are unlawful,
offensive, threatening, libelous, defamatory, pornographic, obscene or
otherwise objectionable or violates any party's intellectual property or these
Terms of Service.>
>You understand that each time use the Website (or
our mobile app) in any manner, you agree to these Terms. By agreeing to these
Terms, you acknowledge that you are interested in availing and purchasing the
Services that you have selected and consent to receive communications via phone
or electronic records from the Website (or our mobile app) including e-mail
messages telling you about products and services offered by the Website (or our
mobile app) (or its affiliates and partners) and understanding your
requirements. Communication can also be by posting any notices on the Website (or
our mobile app). You agree that the communications sent to you by the Website (or
our mobile app) shall not be construed as spam or bulk under any law prevailing
in any country where such communication is received.>
>TelusCare, through the Website (or our mobile
app) and Services, may engage in affiliate marketing whereby TelusCare receives
service fees on or percentage of the sale of goods or services on or through
the Website (or our mobile app). TelusCare may also accept advertising and
sponsorships from commercial businesses or receive other forms of advertising
compensation. >
>Through your use of the Website (or our mobile
app) and Services, You may provide us with certain information. By using the Website
(or our mobile app) or the Services, you authorize TelusCare to use your
information in UAE and any other country where we may operate.>
>a) Information We May Collect or Receive: When you
register for an account, you provide us with a valid email address and may
provide us with additional information, such as your name or billing
information. Depending on how you use Our Website (or our mobile app) or
Services, We may also receive information from external applications you use to
access Our Website (or our mobile app), or we may receive information through
various web technologies, such as cookies, log files, clear gifs, web beacons
or others.>
>b) How We Use Information: We use the
information gathered from you to ensure your continued good experience on our website
(or our mobile app), including through email communication. We may also track
certain of the passive information received to improve our marketing and
analytics, and for this, we may work with third-party providers.>
>The Website (or our mobile app) and Services
are provided for communication purposes only. You acknowledge and agree that
any information posted on Our Website (or our mobile app) is not intended to be
legal advice, medical advice, or financial advice, and no fiduciary
relationship has been created between you and TelusCare. You further agree that
your purchase of any of the products/services on the Website (or our mobile
app) is at your own risk. TelusCare does not assume responsibility or liability
for any advice or other information given on the Website (or our mobile app).>
>TelusCare may sell goods or services or allow
third parties to sell goods or services on the Website (or our mobile app). TelusCare
undertakes to be as accurate as possible with all information regarding the
goods and services, including product descriptions and images. However, TelusCare
does not guarantee the accuracy or reliability of any product/service
information and you acknowledge and agree that you purchase such products/services
at your own risk. For goods or services sold by others, TelusCare assumes no
liability for any product/service and cannot make any warranties about the
merchantability, fitness, quality, safety or legality of these products. For
any claim you may have against the manufacturer or seller of the product/service,
you agree to pursue that claim directly with the manufacturer or seller and not
with TelusCare. You hereby release TelusCare from any claims related to goods
or services manufactured or sold by third parties, including any and all
warranty or product/service liability claims.>
>We may, in our sole discretion, limit or cancel
quantities purchased per person, per household or per order. Any orders
including orders by or under the same customer account, the same credit card,
and/or orders that use the same billing and/or shipping address may be subject
to the above. We may restrict the sales of products or services to any person,
geographic region or jurisdiction at our sole discretion as we may decide on a
case-by-case basis.>
>We further reserve an absolutely right to
refuse any order placed by any person and to limit or prohibit orders that, in
our sole judgment, appear to be placed by dealers, resellers or distributors.
If we cancel your order, we will contact the e-mail and/or billing
address/phone number provided at the time the order was made.>
>We take care to accurately display the colors
and images of our products but, we cannot guarantee that your computer or phone
screen's display of any color will be accurate. We also do not provide any
warranties that the quality of any products, services, information, or other
material purchased or obtained by you will meet your expectations and standards,
or that any errors in the service will be corrected. Prices and descriptions of
products/services are subject to change at any time without notice, at our sole
discretion. We may remove or discontinue any products from our site without
prior notice. Any offer for any product or service made on this site is void
where prohibited.>
>We may provide you with access to third-party
tools over which we neither monitor nor have any control nor input. You
acknowledge and agree that we provide access to such tools "as is"
and "as available" without any warranties, representations or
conditions of any kind and without any endorsement. We shall have no liability
whatsoever arising from or relating to your use of optional third-party tools. Any
use by you of optional tools offered through the site is entirely at your own
risk and discretion and you should ensure that you are familiar with and
approve of the terms on which tools are provided by the relevant third-party
provider(s). If you are unhappy with a service being sold on Our Website (or
our mobile app), you may request a refund.>
>We will make
reimbursements for returns without undue delay, and not later than:>
<!--[if !supportLists]-->>(i)>
<!--[endif]-->>30 days (or
1 month) after the day we received back from you any goods/services supplied;
or>
<!--[if !supportLists]-->>(ii)>
<!--[endif]-->>(if earlier) 30 days (or 1 month) after the day you provide evidence that you
have returned the goods; or>
<!--[if !supportLists]-->>(iii)>
<!--[endif]-->>if there were no goods/services supplied, 30
days (or 1 month) after the day on which we are informed about your decision to
cancel this contract.>
>You agree not to undertake any of the following
actions:>
>a) Reverse engineer, or attempt to reverse
engineer or disassemble any code or software from or on the Website (or our
mobile app) or Services;>
>TelusCare does not accept responsibility for
the security of your account or content. You agree that your use of the Website
(or our mobile app) or Services is at your own risk.>
>You agree to defend and indemnify TelusCare and
any of its affiliates (if applicable) and hold us harmless against any and all
legal claims and demands, including reasonable attorney's fees, which may arise
from or relate to your use or misuse of the Website (or our mobile app) or
Services, Your breach of these Terms of Service, or your conduct or actions. You
agree that TelusCare shall be able to select its own legal counsel and may
participate in its own defense, if TelusCare wishes.>
>You are strictly prohibited from using the Website
(or our mobile app) or any of TelusCare's Services for illegal spam activities,
including gathering email addresses and personal information from others or
sending any mass commercial emails.>
>TelusCare may occasionally post links to third
party websites (or our mobile app) or other services. You agree that TelusCare
is not responsible or liable for any loss or damage caused as a result of your
use of any third party services linked to from Our Website (or our mobile app).>
>TelusCare may, from time to time and at any
time without notice to you, modify these Terms of Service. You agree that TelusCare
has the right to modify these Terms of Service or revise anything contained
herein. You further agree that all modifications to these Terms of Service are
in full force and effect immediately upon posting on the Website (or our mobile
app) and that modifications or variations will replace any prior version of
these Terms of Service, unless prior versions are specifically referred to or
incorporated into the latest modification or variation of these Terms of
Service.>
>a) To the extent, any part or sub-part of these
Terms of Service is held ineffective or invalid by any court of law, you agree
that the prior, effective version of these Terms of Service shall be considered
enforceable and valid to the fullest extent.>
>b) You agree to routinely monitor these Terms
of Service and refer to the Effective Date posted at the top of these Terms of
Service to note modifications or variations. You further agree to clear your
cache when doing so to avoid accessing a prior version of these Terms of
Service. You agree that your continued use of the Website (or our mobile app)
after any modifications to these Terms of Service is a manifestation of your
continued assent to these Terms of Service.>
>This Agreement constitutes the entire
understanding between the Parties with respect to any and all use of this Website
(or our mobile app). This Agreement supersedes and replaces all prior or
contemporaneous agreements or understandings, written or oral, regarding the
use of this Website (or our mobile app).>
>TelusCare may need to interrupt your access to
the Website (or our mobile app) to perform maintenance or emergency services on
a scheduled or unscheduled basis. You agree that your access to the Website (or
our mobile app) may be affected by unanticipated or unscheduled downtime, for
any reason, but that TelusCare shall have no liability for any damage or loss
caused as a result of such downtime.>
>TelusCare may terminate these Terms of Service
with you at any time for any reason, with or without cause. TelusCare
specifically reserves the right to terminate these Terms of Service if you
violate any of the terms outlined herein, including, but not limited to,
violating the intellectual property rights of TelusCare or a third party,
failing to comply with applicable laws or other legal obligations, and/or
publishing or distributing illegal material. If you have registered for an
account with us, you may also terminate these Terms of Service at any time by
contacting us and requesting termination. Please keep in mind that any
outstanding fees will still be due even after termination of your account. At the
termination of these Terms of Service, any provisions that would be expected to
survive termination by their nature shall remain in full force and effect.>
>You agree that your use of the Website (or our
mobile app) and Services is at your sole and exclusive risk and that any services
provided by us are on an "As Is" basis. TelusCare hereby expressly
disclaims any and all express or implied warranties of any kind, including, but
not limited to the implied warranty of fitness for a particular purpose and the
implied warranty of merchantability. TelusCare makes no warranties that the Website
(or our mobile app) or Services will meet your needs or that the Website (or
our mobile app) or Services will be uninterrupted, error-free, or secure. TelusCare
also makes no warranties as to the reliability or accuracy of any information on
the Website (or our mobile app) or obtained through the Services. You agree
that any damage that may occur to you, through your computer system, or as a
result of loss of your data from your use of the Website (or our mobile app) or
Services is your sole responsibility and that TelusCare is not liable for any
such damage or loss.>
>All information, software, products, services
and related graphics are provided on this site is "as is" and
"as available" basis with without warranty of any kind, either
expressed or implied. The Website (or our mobile app) disclaims all warranties,
expressed or implied including, without limitation, all implied warranties of
merchantability, and fitness for a particular purpose, title and
non-infringement or arising from a course of dealing, usage, or trade practice.
Company makes no representation about the suitability of the information,
software, products, and services contained on this Website (or our mobile app)
for any purpose, and the inclusion or offering of any products or services on
this Website (or our mobile app) does not constitute any endorsement or
recommendation of such products or services.>
>The Website (or our mobile app) makes no
warranty that the use of the Website (or our mobile app) will be uninterrupted,
timely, and secure, without defect or error free. You expressly agree that use
of the site is at your own risk. The Website (or our mobile app) shall not be
responsible for any content found on the Website (or our mobile app).>
>Your use of any information or materials on
this site or otherwise obtained through use of this Website (or our mobile app)
is entirely at your own risk, for which we shall not be liable. It shall be your
own responsibility to ensure that any products, services or information
available through this website (or our mobile app) meet your specific
requirements.>
>The Website (or our mobile app) assumes no
responsibility for the accuracy, completeness or usefulness of information,
views, opinions or advice in any material contained on the Website (or our
mobile app). Any information of third parties or advertisers is made available
without doing any changes and so the Website (or our mobile app) cannot
guarantee accuracy and is not liable to any inconsistencies arising thereof.
All postings, messages, advertisements, photos, sounds, images, text, files,
video or other materials posted on, transmitted through, or linked from the Website
are solely the responsibility of the person from whom such content originated
and the Website does not control, and is not responsible for Content available
on the Website.>
>There may be instances when incorrect
information is published inadvertently on our Website (or our mobile app) or in
the Service such as typographical errors, inaccuracies or omissions that may
relate to product descriptions, pricing, promotions, offers, product shipping
charges, transit times and availability. Any errors, inaccuracies or omissions,
may be corrected at our discretion at any time and we may change or update
information or cancel orders if any information in the service or on any
related website (or our mobile app) is inaccurate at any time without prior
notice (including after you have submitted your order).>
>We undertake no obligation to update, amend or
clarify information in the service or on any related website, including without
limitation, pricing information, except as required by law. No specified update
or refresh date applied in the service or on any related website should be
taken to indicate that all information in the Service or on any related website
has been modified or updated.>
>The Website (or our mobile app) shall not be
responsible for any interaction between you and the other users of the Website.
Under no circumstances will the Website (or our mobile app) be liable for any
goods, services, resources or content available through such third party
dealings or communications, or for any harm related thereto. The Website (or
our mobile app) is under no obligation to become involved in any disputes
between you and other users of the Website or between you and any other third
parties. You agree to release the Website (or our mobile app) from any and all
claims, demands, and damages arising out of or in connection with such dispute.>
>You agree and understand that while the Website
(or our mobile app) has made reasonable efforts to safeguard the Website (or
our mobile app), it cannot and does not ensure or make any representations that
the Website (or our mobile app) or any of the information provided by you
cannot be hacked by any unauthorized third parties. You specifically agree that
the Website (or our mobile app) shall not be responsible for unauthorized
access to or alteration of your transmissions or data, any material or data
sent or received or not sent or received, or any transactions entered into
through the Website (or our mobile app).>
>You hereby agree and confirm that the Website (or
our mobile app) shall not be held liable or responsible in any manner
whatsoever for such hacking or any loss or damages suffered by you due to
unauthorized access of the Website by third parties or for any such use of the
information provided by you or any spam messages or information that you may
receive from any such unauthorized third party (including those which are
although sent representing the name of the Website but have not been authorized
by the Website) which is in violation or contravention of this Terms of Service
or the Privacy Policy.>
>You specifically agree that the Website (or our
mobile app) is not responsible or liable for any threatening, defamatory,
obscene, offensive or illegal content or conduct of any other party or any
infringement of another's rights, including intellectual property rights. You
specifically agree that the Website (or our mobile app) is not responsible for
any content sent using and/or included in the Website by any third party.>
>The Website (or our mobile app) has no
liability and will make no refund in the event of any delay, cancellation,
strike, force majeure or other causes beyond their direct control, and they
have no responsibility for any additional expense, omissions, delays or acts of
any government or authority.>
>You will be solely responsible for any damages
to your computer system or loss of data that results from the download of any
information and/or material. Some jurisdictions do not allow the exclusion of
certain warranties, so some of the above exclusions may not apply to you.>
>In no event shall the Website (or our mobile
app) be liable for any direct, indirect, punitive, incidental, special,
consequential damages or any damages whatsoever including, without limitation,
damages for loss of use, data or profits, arising out of or in any way
connected with the use or performance of the site, with the delay or inability
to use the site or related services, the provision of or failure to provide
Services, or to deliver the products or for any information, software,
products, services and related graphics obtained through the site, or any
interaction between you and other participants of the Website (or our mobile
app) or otherwise arising out of the use of the Website, damages resulting from
use of or reliance on the information present, whether based on contract, tort,
negligence, strict liability or otherwise, even if the Website or any of its
affiliates/suppliers has been advised of the possibility of damages. If, despite the limitation
above, the Company is found liable for any loss or damage which arises out of
or in any way connected with the use of the Website and/ or provision of
Services, then the liability of the Company will in no event exceed, 50% (Fifty
percent) of the amount you paid to the Company in connection with such
transaction(s) on this Website (or our mobile app).>
>TELUSCARE SOLUTIONS MAKES NO WARRANTY OR
REPRESENTATION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO WARRANTY OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER
VIOLATION OF RIGHTS IN RELATION TO THE AVAILABILITY, ACCURACY, VALIDITY,
RELIABILITY OR CONTENT OF THESE PAGES AND/OR THE SITE. TELUSCARE SOLUTIONS ALSO
DOES NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE ACCURACY OR
RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION THAT IS
SUBMITTED, DISPLAYED OR UPLOADED THROUGH THE SITE BY ANY USER. TELUSCARE SOLUTIONS
SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF
THE USE OF OR INABILITY TO USE THIS SITE, EVEN IF TELUSCARE SOLUTIONS HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW
EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF TELUSCARE
SOLUTIONS WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT OF LIABILITY
PERMITTED BY LAW.>
>a) LANGUAGE:> All communications made or notices given
pursuant to these Terms of Service shall be in the English language.>
>b) JURISDICTION, VENUE & GOVERNING LAW:> Through your use of the Website (or our mobile
app) or Services, you agree that the laws of the UAE shall govern any matter or
dispute relating to or arising out of these Terms of Service, as well as any
dispute of any kind that may arise between you and TelusCare, with the
exception of its conflict of law provisions. In case any litigation
specifically permitted under these Terms of Service is initiated, the Parties
agree to submit to the exclusive jurisdiction of the courts at Dubai Court, Dubai,
UAE. The Parties agree that this choice of law, venue, and jurisdiction
provision is not permissive, but rather mandatory in nature. You hereby waive
the right to any objection of venue, including assertion of the doctrine of
forum non-convenient or similar doctrine.>
>c) SEVERABILITY:> If any part or sub-part of these Terms of
Service is held invalid or unenforceable by a court of law or competent
arbitrator, the remaining parts and sub-parts will be enforced to the maximum
extent possible. In such condition, the remainder of these Terms of Service
shall continue in full force.>
>d) NO WAIVER:> In the event that we fail to enforce any
provision of these Terms of Service, this shall not constitute a waiver of any
future enforcement of that provision or of any other provision. Waiver of any
part or sub-part of these Terms of Service will not constitute a waiver of any
other part or sub-part.>
>e) HEADINGS FOR CONVENIENCE ONLY:> Headings of parts and sub-parts under these
Terms of Service are for convenience and organization only. Headings shall not
affect the meaning of any provisions of these Terms of Service.>
>f) ADVERTISING:> The Site may contain advertisements and/or
sponsorships. The advertisers and/or sponsors that provide these advertisements
and sponsorships are solely responsible for insuring that the materials submitted
for inclusion on the Site are accurate and comply with all applicable laws.
TelusCare is not responsible for the acts or omissions of any advertiser or
sponsor.>
>g) NO AGENCY, PARTNERSHIP OR JOINT VENTURE:> No agency, partnership, or joint venture has
been created between the Parties as a result of these Terms of Service. No
Party has any authority to bind the other to third parties.>
>h) ELECTRONIC COMMUNICATIONS PERMITTED:> Electronic communications are permitted to
both Parties under these Terms of Service, including e-mail. For any questions
or concerns, please email us at the following address: >happiness@teluscare.com>.>
The information provided by TelusCare Solutions (“TelusCare”, “we,” “us” or “our”) on TelusCare (the “Site”) [and our mobile application] is for general informational purposes only. All information on the Site [and our mobile application] is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site [or our mobile application].
Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the site [or our mobile application] or reliance on any information provided on the site [and our mobile application]. Your use of the site [and our mobile application] and your reliance on any information on the site [and our mobile application] is solely at your own risk.
The Site [and our mobile application] may
contain (or you may be sent through the Site [or our mobile application]) links
to other websites or content belonging to or originating from third parties or
links to websites and features in banners or other advertising. Such external
links are not investigated, monitored, or checked for accuracy, adequacy,
validity, reliability, availability or completeness by us.
We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the site or any website or feature linked in any banner or other advertising. We will not be a party to or in any way responsible for monitoring any transaction between you and third-party providers of products or services.
The Site cannot and does not contain medical/legal/fitness/health/other advice. The legal/medical/fitness/health/other information is provided for general informational and educational purposes only and is not a substitute for professional advice.
Accordingly, before taking any actions based
upon such information, we encourage you to consult with the appropriate
professionals. We do not provide any kind of medical/legal/fitness/health/other
advice. The use or reliance of any information contained on this site [or our
mobile application] is solely at your own risk.
TESTIMONIALS DISCLAIMER FOR WEBSITE
The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. Your individual results may vary.
The testimonials on the Site are submitted in various forms such as text, audio, and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public.
The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.
The testimonials on the Site are not intended,
nor should they be construed, as claims that our products and/or services can
be used to diagnose, treat, mitigate, cure, prevent or otherwise be used for
any disease or medical condition. No testimonials have been clinically proven
or evaluated.